Industry innovator Capitol Garage thinks outside the service drive
30
day accounts receivable turnover
8
technicians
55%
service revenue from fleets
Prioritizing fleet maintenance
In addition to servicing vehicles for local customers, Capitol Garage provides fleet maintenance to the electric company, University of Connecticut, and several others. With only 8 technicians, Capitol Garage provides service repairs and maintenance to 7 fleets of 150 vehicles in the state of Connecticut, totaling over 1,000 vehicles. Every vehicle that comes through the shop generates paperwork, and in a month’s time, that’s thousands of documents.
Tony Paoletta, the Fixed Operations Director at Capitol Garage who oversees the parts, service, and body shop, needs to ensure that Capitol Garage runs smoothly and that service is properly documented. Tony understands the needs of the fleets Capitol Garage maintains and foresees regular audits becoming an industry-standard practice.
About Capitol Garage
Capitol Garage views all of their customers as members of the family, regardless of vehicle purchase date.
- Industry: Automobile Dealer, Service Center
- Company Size: Mid-Market
- Location: Willimantic, Connecticut
- Software: Scan123
Efficiently accommodating needs with Scan123
When researching scanning and storage options, Tony was impressed by Scan123. His vision of building a unique system with unlimited users and virtual filing cabinets was made possible with the implementation of Scan123. Tony was able to create a system in which each fleet has secure access to their respective filing cabinets containing safety check documents, repair orders with vehicle pictures, state registration forms, and maintenance invoices.
"Everything has a cabinet, and everything is sensible to the Sales Manager . . . [Fleets] love having access to the file cabinet. They know how much we spent and what repairs were done." - Tony Paoletta, Fixed Operations Director
Growing revenue through dependable service
With Scan123, Tony has been able to build a trust-based rapport amongst the fleets he maintains. With all paperwork scanned directly into unique Scan123 virtual filing cabinets, both the Capitol Garage team and the fleets they maintain know where to access the information they need immediately. Capitol Garage's reputation for reliability has allowed the dealership to double its service revenue with 55% of total revenue coming from fleet vehicles.
Launch your digital document storage today
With tools to make storing documents simple and a support team excited to help you, getting started with digital document storage has never been easier.